By visiting and using services on our Website, you assent us to collect, use and transfer your information under the terms of this policy.
1. INFORMATION THAT WE COLLECT FROM YOU
When you visit www.eaTube.co.uk or make a order on the Website, you may be asked to provide personal information such as your name, contact details and credit or debit card information. We may also collect information about your pattern of usage during your visit of Website and information from the messages you post to the Website and the e-mails or letters you send to us.
2. USE OF YOUR INFORMATION
Your information will enable us to provide you with access to the relevant parts of the Website, and to supply the services you have requested. It will also enable us to process your payment and to contact you when necessary to prove our services. We will also use and analyse the information collected from visitors for the purpose of administration, support, service improvement and IT development for our business. We may use visitors’ information to make contact with customers in order to review our products and services. We will also use the information to notify you about important changes or developments to the Website or our services.
Upon the agreement with you, we may use your information to communicate with you about our products and services that may interest you and we may contact you by telephone, post as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
3. DISCLOSURE OF YOUR INFORMATION
The information you provide to us will be held on our servers in UK, and may be accessed by or given to our employees whom working outside the UK and third parties including companies within the Youngs Investment group of companies who act for us for the purposes set out in this policy or for other purposes approved by you.
Those parties process information, process credit card payments and provide support services for us. If you have consented we may allow carefully selected third parties, including our affiliates and associates, to contact you occasionally about services that may be of interest to you. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you (e.g., search technology, bill collection, affiliate and rewards programs) and therefore we may provide some of your personal information directly to these internal service providers. They may contact you by telephone , post as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Cookies are small amounts of information which we store on your computer. Unless you have told us you object, our system will issue cookies to your computer when you log on to the Website. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by (how to disable cookies) but if you do that, you may not be able to use some features on the Website. If you do not wish to receive cookies in the future, please let us know.
5. SECURITY AND DATA RETENTION
We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
6. ACCESSING AND UPDATING
You have the right to see the information we hold about you and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us. We have the right to charge a fee of ten pounds (£10.00) to meet our costs in giving this information. We will retain personal information you have requested to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, and assist with any investigations. Our service standard complies with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated from public and member viewing and will only be available to select management personal of www.eatube.co.uk.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to eaTube.co.uk at firstname.lastname@example.org.